What is your shipping policy?
- We strive to process and ship all orders within 48 hours however, orders placed during promotional sales may experience slight delays.
- It will typically take 3-7 business days for your package to arrive once processed depending on geographical location.
- During promotional deals we are not able to offer expedited shipping. Shipping will typically take 3 to 7 business days.
Once your order has been processed, you will receive an order confirmation email with the tracking information.
If you do not receive an email within 72 hours, please check your junk folder before reaching out to us.
How can I contact customer service?
Where do you ship from?
How will my order ship?
How can I track delivery of my order?
To track your order, simply click the link and you will be redirected to either the UPS, FedEx, or USPS website depending on who shipped your product.
Do you ship to PO boxes or military APO/FPO?
Do you ship internationally?
Will ordering more than 1 item extend or effect my fulfillment time?
Do you offer expedited shipping?
Can I split shipping addresses for a multi-item order?
Can I change my shipping address after I’ve already placed an order?
I didn’t like the product I got. Can I exchange it?
I’m buying a gift! Can I order with gift wrap?
What is your return policy?
Items that arrive damaged or are in some way defective may be refunded at Groupon’s discretion. We do not accept returns due to anything other than an incorrect item.